I have a short and / or simple question about a problem I have. Can you answer that for me by email?
No, I’m afraid that is not possible. Experience has taught me that a question in my line of work is rarely simple. There’s a reason that most people aren’t helped by a 10-minute visit to a specialist. They just don’t have enough time to go into the matter deeply enough. A good and relevant answer takes time.
In addition, it’s rarely just one person with one simple question. If I do this for one person, more usually follow. So to avoid spending most of my day answering these kinds of questions, I just don’t.